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FedExaminer FAQ (Frequently Asked Questions)



Category: Main -> General Information

Question
·  Who pays for this site?
·  Login issues and cookies!
·  Can I sell items or promote services?
·  Can I submit News?
·  I need help with website or features
·  Who can use this website?
·  Do you give out my information?
·  What are member points?
·  What are member levels?
·  What are banned users?
·  Registration or password email not received!
·  Do you censor website content?
·  Is this website for or against FedEx?
·  What is the security code?
·  Can I get legal advice?
·  Do you track how I vote?
·  What members are online now?
·  Internet Radio requirements?
·  How do I know if I have an IM?
·  Why is the site is slow or sluggish?
·  What are the numbers in Web Search?
·  Why am I prompted to login again for chat?
·  Why does the chat stop working sometimes?
·  User is showing in chat but not there!
·  How to make a copyright violation claim!

Answer
·  Who pays for this site?

While it takes numerous volunteers to run this website, it also takes money to pay for hosting, software and the FedExaminer domain name. The site owner donates his time but wants the annual operating cost supported by the site.  We have three account levels: preview, basic and premium.   New members can sign up for a preview account on this site with limited access for free or pay a one time donation of $12 to upgrade.  One year of premium content is also included with your donation of $12.  After one year, your account reverts to a basic account automatically with no restrictions or premium content.  You may donate $12 for another year of premium content at any time.  See memberships link in the main menu for details of membership types or to upgrade membership.  You must be logged in to see membership upgrade options.

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·  Login issues and cookies!

You must accept cookies from our website to login as a member. If you do not accept our cookies or they become corrupted, you will not be able to login. If you are having login problems or issues with things not working on this site you should test your browser using our utilities. If everything shows fine on the utilities page, you should delete all of our cookies.

We DO NOT use cookies to track your activity or gain personal information so there is no reason to refuse them on this website. You can view what cookies we set by visiting this link. If you are logged in when you view the cookies we set in your browser, you will see how we encrypt the "user" cookie data so it does not show your nickname. Other websites can not view or change our cookies however someone using your computer could find your username if we did not encrypt that cookie.

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·  Can I sell items or promote services?

You may promote your services, sell items or advertise your products only by clicking the link to the NEW classifieds that are hosted on another site. This website needs to remain "without intent for commercial gain" therefore promotion of professional services, selling items or products can not be done anywhere on the FedExaminer domain. Please consult our terms for additional information.

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·  Can I submit News?

Our Syndicated News is a collection of published articles about FedEx and Kinko's. You can submit published news articles as a member for consideration from sources such as your local newspaper, CNN, Reuters, Forbes, etc. Many allow use for non-commercial, educational or informational purposes. Consult copyright holders use policy before submitting article.

If the article is not posted within a few days of submission, it may not have been accepted. You can add it to the forums instead for discussion and review.

We can not accept complaints, personal commentary or opinions and represent them as news articles however members can leave comments about a news article if that feature is enabled.

Article must have source quoted or include any copyright information. We may also accept press releases, court rulings and governmental agency findings as news about FedEx or Kinko's.

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·  I need help with website or features

Visit our Support Center. You will be able to search our knowledgebase for a quick answer to your question or submit a support request if you don't find the answer after searching.

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·  Who can use this website?

Anyone interested in FedEx can apply for membership. Membership is granted at the sole discretion of FedExaminer. A non-refundable registration processing fee of $12 is charged to support the cost and further expansion of the site.

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·  Do you give out my information?

No. We never rent or sell your information. It is optional to give your name and we don't recommend doing so if you are a current employee. Please remember though that you are posting to a members only forum and using your rights to free speech so do it wisely. Consult the "read before posting" in each forum for guidelines. We DO NOT provide any information to FedEx without a court order.

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·  What are member points?

When you are logged in, points are awarded for participation in the site content or for certain tasks. Some items get more points then others and the point values will change in future. This system is automated. NO points are awarded if you are logged out or not a member.

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·  What are member levels?

This is an old system that was used to determine access to advanced features and has been replaced with the premium content program (see main menu).

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·  What are banned users?

Sentinel keeps track of users that are banned and will not allow them to view some or all of the website content. Sentinel is an automated system that monitors for prohibited activities such as hacking, harvesting and other violations 24x7. We also monitor for returned email due to a bad address. Hacking attempts will cause your computer to be crashed! We receive automatic reports of who is banned and why. Remember, this is an automated system. You don't have to be a member to be banned. If you are banned by accident, submit a support request from another computer and let us know what happened.

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·  Registration or password email not received!

Make sure you are using a valid email address! Use an email address that does not forward elsewhere since our host limits the number of "hops" allowed by email. Try using a FREE Yahoo account if your email is forwarded somewhere else. If you are an AOL user, your host may be blocking our email temporaily. Use a Yahoo account, contact AOL or wait a few days and try again. You should also be aware that we do not allow FedEx email addresses for registration of accounts. We monitor the email system daily so any problem is likely not on our side or is temporary. You can submit a support ticket to find out if your email was returned to us and why. Make sure to note the ticket number so you can check the response online since we can not email you directly.

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·  Do you censor website content?

We do censor for offensive words automatically and prohibit flaming other users. Flaming is being abusive, offensive or down right rude towards others. You can disagree but just don't post abusive material or resort to name calling. Anything reported to the Admin (send a private message to "Admin") will be reviewed by our Admin Group. We do not attempt to read or verify everything you post.

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·  Is this website for or against FedEx?

Neither. Each person using this website has their own experiences and opinion. We support Free Speech and your right to speak your mind in a responsible and professional manner. We post articles of interest to our members that are both critical and supportive. This website is a reflection of it's users and the culture created by FedEx.

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·  What is the security code?

The security code is to prevent automated hacking into your account. The code changes each time the login form is loaded and can not be read by machines or programs that try passwords automatically. You can not disable this feature. We also employ other methods to discourage hackers and track their activity for your protection. You will be banned for attempts to hack, guess passwords or try random login information. The security code feature has been deactivated by our website host. We will offer it again if provided.

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·  Can I get legal advice?

You are not entitled to legal advice or representation by using this website or becoming a member. This website is in no way a solicitation for legal services!

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·  Do you track how I vote?

We do not associate vote results with your information such as username or IP. The voting system does keep track of the total cumulative votes and if a username or IP address has voted already with a 1 or 0. We can not produce a list or look to see how anyone has voted in a poll or survey.

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·  What members are online now?

We recently restricted this function to members with premium content (see link in main menu).

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·  Internet Radio requirements?

The radio stations are played through your browser in the background using Microsoft Media Player encoding (.asx format). You should make sure that the plugin is installed and you are using a recent version of your browser if you have trouble. The plugin is already included with most newer Windows and Macintosh browsers. Although some stations use a slow transmission rate, a high speed internet connection will produce the best result.

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·  How do I know if I have an IM?

If you do not block popups a new window will open with the message. The site will check for new messages each time a page loads. If you block popups the box in the left column will show that you have new IM's waiting and can view them by clicking the link without popups. You can test your browser if you are having trouble on our utilities page. All members can read and reply to Instant Messages but only premium members can create new IM's. The money to create and maintain the system comes from the premium members financial support.

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·  Why is the site is slow or sluggish?

There can be many factors that make a site load or respond slow. One can be heavy server load which means the server is very busy. Aother factor can be the path going to the server from where you are located. To check the path, Google "traceroute" and use one of the tools that shows connection time of each hop so you can see where things are slowing down. This will also show if the server itself is the slow point. If the server load is heavy over an extended period, our site host may correct this by moving sites to another server etc to create a beter balance so it can improve site loading speed over time. Please also be aware that daily server backups can cause the site to run slow after midnight until sometime later that morning.

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·  What are the numbers in Web Search?

The numbers listed in web search represent how many times a robot from the listed search engines crawl the site. The numbers do not represent how many times a user clicks to do a search so do not worry if there are no changes after you click a search icon. The block is dual purpose allowing you easy access to the major search engines and some tracking of site indexing.

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·  Why am I prompted to login again for chat?

For security purposes we MAY require you to confirm your login information at times when you enter the chat room. Logging out of the chat should not log you out of the site, it just removes you from the chat system so others can use the limited resource.

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·  Why does the chat stop working sometimes?

The chat room is a small program running but it depends on a connection to our main database for content. If it freezes, it is likely waiting for data from the server database so waiting may correct the problem. If the program crashes or runs into a problem you will be logged out or the window will close.

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·  User is showing in chat but not there!

If a user shows they are chatting on the main site list but when you enter chat they are no longer there, they did not log out of the chat room when they finished. Just closing the window of the chat room can still show you are active since we increased the "idle" time. PLEASE use the red dot or X on the top right of the chat to logout when you leave so we do not have to reduce the idle time.

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·  How to make a copyright violation claim!

If you would like something removed from the site due to a violation of your copyright and believe that the "fair use" laws do not apply to your claim, please use the contact or site issues link to submit a support ticket. Include your full name, phone number and valid email address. We will need to contact you to get information and a signed statement. Items will be promptly removed from the site with proper supporting documentation and a completed copyright violation claim.

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This website is not owned by FedEx Corporation or any of its employees.
FedEx and Kinko's are registered trademarks of FedEx Corporation. The use of registered trademarks within the domain or on this site is made for a legitimate noncommercial fair use, to wit, for the publication of information that reasonably qualifies as free speech in order to encourage public discussion, information and debate, and without intent for commercial gain, to misleadingly divert consumers or to tarnish the trademark or service mark at issue. Comments & submissions are property of the author. All other material © 2004-2009 by FedExaminer. Modified theme by Nukemods.

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